Supply Chain Intelligence Agent
An AI agent that turns your ERP data into supply chain performance metrics, insights and recommendations.
What it is
The Supply Chain Intelligence Agent connects to your ERP data and measures supply chain performance against the SCOR model: Plan, Source, Make, Deliver and Return.
Every metric shows current performance, trend and variance against target. The agent refreshes results on a schedule, keeps the history, and uses it to produce insights and recommendations.
Staff can also ask questions in plain language. The chat interface answers from the metric library and your ERP data.
Covers the full SCOR model
SCOR is the industry standard for measuring supply chain performance. Each process has its own view.
Plan
Demand and supply planning performance.
Source
Supplier and purchasing performance.
Make
Production and manufacturing performance.
Deliver
Order fulfilment and delivery performance.
Return
Returns and reverse logistics performance.
Features
Performance, trend and target
Each metric shows its current value, its trend over time and its variance against target.
Summary view
Key metrics for each user, plus critical variances, alerts and adverse trends in one place.
Scheduled refresh
Metrics are recalculated from your ERP on a schedule, and the history builds up for trend analysis.
Insights and recommendations
AI-generated insights and recommended actions, delivered in the platform and by scheduled email.
Ask in plain language
A chat interface answers questions from the metric library and your ERP data.
Role-based views
Metrics, insights and recommendations are tailored to the role of the logged-in user.
Connected to your ERP
Reads your ERP data directly, so metrics match the records your team already uses.
User and role management
Your administrators can add, update and remove users and configure roles.
Dedicated environment
Runs in a dedicated environment for your organisation.
Some features vary by tier. Our team will confirm what is included in each.
How it works
01
We connect to your ERP
We set up the connection to your ERP data, configure your metrics and targets, and create your users and roles.
02
Metrics refresh automatically
The agent calculates your metrics, stores the results and builds the history it uses for trends, insights and recommendations.
03
Your team acts on what it shows
Staff use the dashboards, emailed insights and chat to find problems early and decide what to do.
Your data, your environment
Each customer has a dedicated environment connected to their own ERP system.
Metrics are aligned to SCOR, so your results are comparable with how supply chain performance is measured across the industry.
Set up and supported by Pantheon IQ
Three tiers to fit your organisation
Tiers are sized by the features, users and support your organisation needs.
Diagnostic
For organisations starting with supply chain visibility.
Standard
For teams that want AI insights and chat across the business.
Enterprise
For larger organisations with multiple entities and custom needs.
Talk to us and we will recommend the tier that fits.
See it working on your data
Book a demo and we will show you the Supply Chain Intelligence Agent measuring performance from ERP data like yours.
