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Policies & Terms

Privacy Policy

Outline of this Privacy policy

  • PANTHEON IQ LIMITED (NZBN: 9429052179358) (Company, we, us and our) is committed to protecting the personal information of all its customers (Customer or Customers).
  • This privacy policy will help Customers understand how and why the Company collects information, how that information is stored, how they can access and correct that information and when we might disclose information to third parties.
  • This privacy policy does not limit or exclude any rights that a Customer has or may have under the Privacy Act 1993 (Privacy Act) and (where applicable) the General Data Protection Regulation 2016/679 (GDPR).
  • For further information, please see www.privacy.org.nz

Application of this Privacy Policy

  • This privacy policy applies to all instances in which personal information is collected from a Customer by the Company.
  • By using the services offered by the Company (Services), the Customer consents to the collection, use, disclosure, storage and processing of personal information in accordance with this privacy policy.

Changes to this Policy

  • The Company may change this policy at any time by uploading a revised privacy policy to its website, www.pantheoniq.com (Website). References to the Website throughout this policy also include any subsections of the Website and not solely the URL referred to in this clause 1.
  • All Customers agree to be bound by the privacy policy that is in effect at the time they use the Services.

Collection of Personal Information

  • The Company will collect the following personal information:
    • any communication with the Company either directly, via phone or email;
    • information obtained by or submitted to the Company from the Customer through that Customer’s use (or prospective use) of the Services.
  • The Company may supplement the information provided to it with information it receives from third parties.
  • We do not collect any other personal information about Customers without the consent of the Customer, including details about any Customer’s race, ethnicity, religious beliefs, sexual orientation, political information or any other genetic or biometric data.

Personal Information that may be collected

  • The Company may, in addition to other information, collect the following information about a Customer:
    • the Customer’s name, phone number, residential address, and email address.
    • the Customer’s gender and date of birth.
  • If any Customer chooses not to provide information when we ask for it, they may not be able to use the Services.

Use of Personal Information

  • The information that Customers provide to the Company may be used:
    • to verify the identity of the Customer;
    • in connection with the provision (or potential provision) of the Services to the Customer;
    • to communicate with Customers in relation to the Services;
    • to market our Services to Customers, including contacting Customers electronically (for example, by text, email, or an online messaging platform);
    • to undertake credit checks of any Customer (if necessary);
    • to invoice any Customer and to collect money that a Customer owes to us, including authorising and processing credit or debit card transactions;
    • to respond to communications from a Customer, including any complaints;
    • to co-operate with any government, industry or regulatory authorities;
    • to protect and/or enforce our legal rights and interests, including defending any claim; or
    • for any other purpose authorised by a Customer, the Privacy Act and/or GDPR.
  • The Company reserves the right to use data (on a strictly anonymous basis) in relation to Customers’ use of the Services for marketing and accounting purposes.
  • Members may request the Company to stop sending marketing messages at any time, by contacting the Company on admin@pantheoniq.com.

Cookies

  • The Company uses cookies (being an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) in order to monitor your use of the Website. Members may disable cookies by changing the settings on their browser, although this may mean that you cannot use all of the features of the Website.
  • For more information on this, please see the Company’s cookies policy contained on the Website.

Disclosure of Information

  • Unless expressly authorised to do so by the relevant Customer or under this privacy policy, the Company will not disclose any Customer’s personal information to any third party except where disclosure relates to the purposes for which the information was collected (as stated in clause 1 above).

Protection and Retention of Personal Information

  • The Company will take all reasonable steps to ensure the personal information collected, used, or disclosed in accordance with this privacy policy is stored in a secure environment protected from unauthorised access, modification, or disclosure.
  • The Company will hold personal information collected in accordance with this privacy policy both before and after the provision of its Services in order to fulfil the purposes for which it was collected, but only for so long as we are legally entitled to do so.

Legal Rights and Access to Personal Information

  • Customers have the following rights in relation to their personal information:
    • to request access to their personal information;
    • to request a correction to their personal information;
    • to request the deletion or removal of their personal information;
    • to object to the processing of their personal information;
    • to request a restriction on the processing of their personal information;
    • to request a transfer or their personal information to you or a third party;
    • to withdraw consent to the use of their personal information.
  • If at any time a Customer wishes to exercise any of the rights above, please contact the Company at admin@pantheoniq.com.

Severability

  • If any part of this privacy policy is found by a court to be invalid, void, or unenforceable, whether under the Privacy Act, GDPR or any other applicable law, such provision will be deemed to be deleted from this privacy policy and the remaining provisions of will continue in full force and effect.

Cookies Policy

For the purposes of this policy, please note cookies are defined as a small text file created by a website when the user accesses the website – these files are stored on the user’s computer, mobile device or any other device utilised to access the website and are used to notify the server that users have returned to the particular website (Cookies). When a user returns to a website, the Cookies provide information and allow the site to display selected settings and targeted content, and generally provide a more personalised experience to the user.

It is also noted that any reference throughout this policy to the Company is intended as a reference to PANTHEON IQ LIMITED (NZBN: 9429052179358)(Company). Any reference to the Website is that of https://www.pantheoniq.com or any extensions of this specific URL (Website).

For the avoidance of doubt, the Company confirms there is a distinction between Cookies and personal information such as addresses, account passwords, and other sensitive information. The Company will not store such information unless unequivocal permission has been granted by the user.

Types of Cookies Used

Cookies can either remain on the user’s personal computer or mobile device when they go offline (“Persistent Cookies”) or they can be deleted as soon as the user exits the Website and closes their browser (“Session Cookies”) The Company confirms they use both Persistent Cookies and Session Cookies for different selected purposes.

User Choice Regarding Cookies

Please note that should a user choose to avoid the use of Cookies when accessing the Website, it is required that the user disables the use of Cookies in their browser and then delete any pre-saved Cookies already held on the device that are associated with the Website.

The Company notes that, should a user not accept Cookies when accessing the Website, the user may experience some inconvenience in their use of the website. This may include a lack of access to all website features, loading delays, and lower-quality graphics. The Company does not accept responsibility for such issues, and recommends users accept all Cookies in order to enjoy the best results from the Website.

Cookie Deletion Instructions

If you need assistance with deleting Cookies, please select the appropriate help browser noted below:

  • Google Chrome:

https://support.google.com/accounts/answer/32050

  • Internet Explorer:

http://support.microsoft.com/kb/278835

  • Firefox:

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

  • Safari:

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

If your browser is not noted above, please visit your web browser’s official help page.

Website Terms of Use

PANTHEON IQ LIMITED (NZBN: 9429052179358) (referred to as “Pantheon IQ”, “we”, “our”, “us”) operates a website at www.pantheoniq.com (Website). You should carefully read the following terms of use (Terms) as they govern your use of the Website. These Terms are subject to change by Pantheon IQ at any time by publishing the amended Terms to the Website. By using the Website, you accept the Terms in effect at the time of such use and agree to be legally bound by the Terms.

License Grant

Pantheon IQ hereby grants to you a personal, revocable, limited, non-exclusive, and non-transferable license to use the Website solely for your personal use, You may not modify, translate, decompile, create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use the Website in any manner not expressly permitted herein.

Availability of Products and Product Specifications

The products and services displayed on this Website may not be available for purchase in your particular locality. As product specifications may change without notice, you should always contact an authorised Pantheon IQ person for the most up to date information, availability and price of specific products and services in your area.

Proprietary Rights

These Terms provide only a limited license to access and use the Website. Accordingly, you expressly acknowledge and agree that Pantheon IQ transfers no ownership or intellectual property interest or title in and to the Website to you or anyone else. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through the Website, unless otherwise indicated, are owned, controlled, and licensed by Pantheon IQ and its parent and affiliates. Pantheon IQ logos and all other names, logos, and icons identifying Pantheon IQ and its products and services are proprietary trademarks of Pantheon IQ and its parent and affiliates and any use of such marks, including, without limitation, as domain names, account identifiers, or as search terms, without express written permission is strictly prohibited. Other product and company names or logos mentioned or displayed on or through the Website may be the trademarks and/or service marks of their respective owners.

Content Submitted by You

From time to time, we may make available on this Website, bulletin boards, chat rooms, comment areas, billboards, forums, news groups, postings sections or similar communication facilities. In such instances, we welcome your comments on our Website. However, any notes, messages, billboard postings, ideas, suggestions, or other material which you submit to Pantheon IQ (User-Posted Content) must not harass, slander, malign, libel, defame, threaten, or otherwise violate any rights of any third-parties and must not include any profanity, obscene, indecent, pornographic, defamatory, unlawful, or otherwise objectionable material all as determined by us. Furthermore, User-Posted Content must not infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of any person or entity. Upon your submission of any and all User-Posted Content, you grant Pantheon IQ a non-exclusive, royalty-free, perpetual, irrevocable right and license to use reproduce, copy, modify, alter, publicly display, publicly perform, post, transmit, broadcast, distribute or otherwise use the User-Posted Content, such that Pantheon IQ shall be and is entitled to use such User-Posted Content for any type of use, including promotional purposes and advertising, in perpetuity, in any and all media whether now known or hereafter devised, without any compensation to you. Your expressly waive any and all rights, grounds and actions concerning the inspection and approval of the finished product that may be produced and used in connection with your User-Posted Content. By submitting any User-Posted Content to us, you represent and warrant that you hold all necessary right, title, and license to such User-Posted Content and that your submission of such materials to the Website does not and will not violate or infringe the rights of any third-parties, including but not limited to intellectual property or privacy rights.

Restrictions

As the user, you agree not to modify, distribute, disclose, or create works wholly or partially based on the Website. You cannot (nor allow third parties to) sub-license, rent, sell, distribute, circulate, provide, transform, de-codify, break down, disassemble, reverse engineer, create derivative works of, modify or translate the Website, or in any case reproduce, copy, use or provide the Website, or parts of it, in any other manner except for that expressly permitted herein or permitted by mandatory law. You acknowledge and accept that the acquisition of any content or data through use of the Website is solely your responsibility and that you are solely responsible for any damage to the system or loss of data caused by using the service, even indirectly.

Privacy Policy

Please review Pantheon IQ’s Privacy Policy found at www.pantheoniq.com /privacy-policy for a summary of Pantheon IQ’s personally identifiable information collection and use practices.

Availability and Continuity of Service

You acknowledge and accept that Pantheon IQ reserves the right, at its own and complete discretion, to temporarily or permanently suspend or eliminate the Website, and/or disable any access to the Website.

Links to Other Sites

We have not reviewed all of the sites linked to this Website and we are not responsible for the contents of any such linked site, The inclusion of any link does not imply an endorsement with respect to any third party or any website or the products or services provided by any third party. Your access of third-party sites and use of their products and services is entirely at your own risk.

Indemnity and Limitation of Liability

By using the Website, you agree to defend, indemnify and hold harmless Pantheon IQ and its parent and affiliates, and their directors, employees and agents, against any loss, damage, liability, cost, expense (including legal fees) asserted by any third party and arising from your use of and access to the Website and any User-Posted Content, your breach of any of these Terms; and your infringement of any third party rights, including without limitation any property, privacy or intellectual property rights. This indemnity shall survive the duration of your use of the Website.

While Pantheon IQ has used its best endeavours to ensure that the information contained on and accessed through the Website is correct and current at the time of publication, Pantheon IQ does not accept responsibility for any error, omission, or defect in the information.

To the fullest extent permissible by law:

  • Pantheon IQ does not make any representation, warranty, or endorsement of any kind, express or implied, as to the operation of the site or the information, content, materials, or products on this site;
  • Pantheon IQ expressly disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose;
  • Pantheon IQ does not warrant that the functions on the web site will be uninterrupted or error-free, that any defects will be corrected or that the server which stores and transmits content to you is free of viruses or other harmful components; and
  • Pantheon IQ does not warrant or make any representation regarding your access to, or the results of your access to, the Website (including any related or linked web sites) or any content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.
  • Under no circumstances (including but not limited to any act or omission on the part of Pantheon IQ) will Pantheon IQ accept liability for any indirect, incidental, special and/or consequential damages or loss of profits resulting from any use or access, or any inability to use or access, the Website.

Pantheon IQ’s liability for breach of any implied warranty or condition that cannot be excluded is limited at the option of Pantheon IQ to the following:

  • In the case of services, the supply of the services again or the payment of the cost of having the services supplied again; and
  • In the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.

Enforcement

You acknowledge that any breach, threatened or actual, of these Terms will cause irreparable injury to Pantheon IQ, such injury would not be quantifiable in monetary damages, and Pantheon IQ would not have an adequate remedy at law. You therefore agree that Pantheon IQ shall be entitled, in addition to other available remedies, to seek and be awarded an injunction or other appropriate equitable relief from a court of competent jurisdiction restraining any breach, threatened or actual, of your obligations under any provision of these Terms.

Term and Termination

These Terms will terminate immediately and automatically, upon our notice, if you fail to comply with any sections. You may also terminate these Terms at any time by ceasing all use of the Website. Your obligations contained herein will survive the termination of these Terms for any reason.

Waiver and Severability

Failure to insist on strict performance of any of the terms and conditions of these Terms will not operate as a waiver of any subsequent or other default or failure of performance. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law or court order including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of these Terms shall continue in effect.

Applicable Law

These Terms and all rights and obligations of the parties shall be governed by and construed in accordance with the laws of New Zealand without regard to its conflict of laws provisions, and without prejudice to your rights under other applicable law, which cannot be otherwise excluded.

Independent Party

You are an independent party. No joint venture, partnership, employment, or agency relationship exists between you and Pantheon IQ as a result of these Terms or your utilisation of the Website.

Entire Agreement

These Terms, any other agreement or terms or conditions for services, information, or licenses available through the Website, which are all hereby incorporated by reference as if set forth fully herein, represent the entire agreement between you and Pantheon IQ with respect to use of the Website, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Pantheon IQ with respect to the Website (Agreement).

No Assignments

You may not assign or transfer any rights under this Agreement without the prior written consent of Pantheon IQ.

Headings

The headings contained within these Terms are for convenience only.